12-17-2023 04:38 AM
Hello.
I know that support of home DIY users is not a main goal of company but I hope you can help.
I got used r730 and trying to use it in my flat. It's a little bit overkill but because a building is old such powerful control of beam is very useful, it can connect to device through 2-3 walls in compare to customer solution that lost connection after 1 wall.
Because this AP is kind of ugly duckling, it is unsupported by Unleashed. However, only one looks enough.
I face with an issue: Wifi 6 is unstable.
Shortly configuration:
It looks like silent kick off from connection. However, if it is connected, it works as hell with up to 1100 Mb that is almost theoretical limit.
Right now I disabled Wifi 6 (ax) on 5 Ghz and it works good. Continue to testing.
To debug it I connected syslog server (mezmo.com) and set log level to info (6) so I can see saved logs.
The main question: what should I look for in this logs.
Also few questions:
Log errors:
Dec 17 12:02:54 RuckusAP daemon.err cubic[684]: domain_suffix_handler:61 ret:[26]/[system call error]
Dec 17 12:02:54 RuckusAP daemon.err cubic[684]: wrap_getaddrinfo:1184 Address [] is invalid address.[-258: Unknown error].
Dec 17 12:02:54 RuckusAP daemon.err cubic[684]: resolve_addrinfo:1219 wrap_getaddrinfo with addr [] returns fail.
Dec 17 12:02:54 RuckusAP daemon.err cubic[684]: curl_https_request:1327 resolve address[] fail.
Dec 17 12:02:53 RuckusAP daemon.err IOTApplication: GEN: Dongle approval is still pending!!! gateway_common.c 688
Solved! Go to Solution.
12-17-2023 09:19 AM
Hi @namezys,
Thank you for reaching RUCKUS Technical Support via Community.
Please could you share CLI output of "get power-mode" from AP as it will working to its full potential if it get 16.1W & above.
Please refer R730 datasheet https://webresources.ruckuswireless.com/datasheets/r730/ds-ruckus-r730.pdf.
Regards,
Vasanth Edward