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Ruckus r510 slave is offline after firmware update

reshma_titus
New Contributor II

Hello I have two APs. There was a power outage and then when power was back the APs did a firmware upgrade and the slave is offline on the unleashed app. Tried power cycle and it still doesn’t help. Both Power and Ctl are flashing slow. 

7 REPLIES 7

syamantakomer
Moderator
Moderator

Hi Reshma,

Try a factory reset on offline AP.

Monitor power status LED. If it becomes stable green, this means it got an IP and working. Post that if still AP is still showing offline, SSH into it and check if you are able to ping master AP.

Regards,
Syamantak Omer
Official Rep | Staff TSE | CWNA | CCNA | RASZA | RICXI

Hello,


After factory reset, the power is solid green but ctl is flashing slow. AP is still offline on unleashed. 

Reshma

SSH into the AP, ping the master AP IP and also run below command to check the AP status.

get director

get syslog log

Regards,
Syamantak Omer
Official Rep | Staff TSE | CWNA | CCNA | RASZA | RICXI

Hello 

Unable to ssh to the slave AP. I am using the default IP on the box since the unleashed app shows n/a for IP.

Reshma 

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