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Ruckus R650 with Unleashed 200.16.7.0.402 has unfunctional Web UI

netconductive
New Contributor II

Hello! 

I have a Ruckus R650 [901-R650-US00] running Ruckus Unleashed (200.16.7.0.402) and the Web UI is broken. Though it loads up initially just fine, whenever I try to edit a Wi-Fi network or click on the "access points" section it just loads an empty grey screen. Here are some relevant logs that I found in the syslog:

 

Sep 6 13:10:11 prd-radio syslog: upgrade_debug: pid=5161, insert_field_to_upgrade_ap_list(): firmware_file open failure
Sep 6 13:10:11 prd-radio syslog: upgrade_debug: pid=5161, get_ap_list(): see [/tmp/unleashed_upgrade/upgrade_ap_list_from_election.xml.ready], ap-list ready!
Sep 6 13:10:11 prd-radio syslog: upgrade_debug: pid=5161, get_ap_list(): ap-list loop 0.

 

 

I have another problem with it not negotiating 802.3at (POE+) no matter what I try. I'm powering it with a Juniper SRX320-POE, and I have enabled POE negotiation on the source but it still recognizes it as a "802.3af Switch/Injector":

 

ruckus(ap-mode)# get power-mode
PoE Configured Mode : Auto
Power Consumption Status : 802.3af Switch/Injector
USB Status : Disabled
OK

 


Forcing it to use POE+ with `set power-mode at` works, but doesn't persist after reboot.

Finding what the log messages mean has been a big pain as documentation that refers to it is almost non-existent.

Thank you

1 ACCEPTED SOLUTION

netconductive
New Contributor II

I ended up switching the region to Jordan as they have similar frequency regulations (https://www.trc.gov.jo/EchoBusV3.0/SystemAssets/PDF/EN/RADIO/RADIO%20FREQUENCY/FREQUENCY%20ALLOCATIO...

I hope I'm not doing anything stupid or illegal, and if anyone has any input to add it would be appreciated.|

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