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Ruckus R650 with Unleashed 200.16.7.0.402 has unfunctional Web UI

netconductive
New Contributor II

Hello! 

I have a Ruckus R650 [901-R650-US00] running Ruckus Unleashed (200.16.7.0.402) and the Web UI is broken. Though it loads up initially just fine, whenever I try to edit a Wi-Fi network or click on the "access points" section it just loads an empty grey screen. Here are some relevant logs that I found in the syslog:

 

Sep 6 13:10:11 prd-radio syslog: upgrade_debug: pid=5161, insert_field_to_upgrade_ap_list(): firmware_file open failure
Sep 6 13:10:11 prd-radio syslog: upgrade_debug: pid=5161, get_ap_list(): see [/tmp/unleashed_upgrade/upgrade_ap_list_from_election.xml.ready], ap-list ready!
Sep 6 13:10:11 prd-radio syslog: upgrade_debug: pid=5161, get_ap_list(): ap-list loop 0.

 

 

I have another problem with it not negotiating 802.3at (POE+) no matter what I try. I'm powering it with a Juniper SRX320-POE, and I have enabled POE negotiation on the source but it still recognizes it as a "802.3af Switch/Injector":

 

ruckus(ap-mode)# get power-mode
PoE Configured Mode : Auto
Power Consumption Status : 802.3af Switch/Injector
USB Status : Disabled
OK

 


Forcing it to use POE+ with `set power-mode at` works, but doesn't persist after reboot.

Finding what the log messages mean has been a big pain as documentation that refers to it is almost non-existent.

Thank you

1 ACCEPTED SOLUTION

netconductive
New Contributor II

I ended up switching the region to Jordan as they have similar frequency regulations (https://www.trc.gov.jo/EchoBusV3.0/SystemAssets/PDF/EN/RADIO/RADIO%20FREQUENCY/FREQUENCY%20ALLOCATIO...

I hope I'm not doing anything stupid or illegal, and if anyone has any input to add it would be appreciated.|

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3 REPLIES 3

netconductive
New Contributor II

I figured out that it's because I changed my wlan-country-code to "IQ" (Iraq) and Ruckus doesn't recognize that. My plan now is to find a country with similar radio regulations to Iraq or just not use the AP at all until Ruckus decides to support my country. If anyone knows about radio regulations, are there any countries that I can use instead of Iraq that have similar laws in the meantime?
Here is the Iraqi frequency allocation table that I've found: Republic-of-Iraq-National-Frequency-Allocation-Table-2-Final.pdf

Thank you

netconductive
New Contributor II

From that chart, can I change some setting in Unleashed to make it conform with my radio laws?

netconductive
New Contributor II

I ended up switching the region to Jordan as they have similar frequency regulations (https://www.trc.gov.jo/EchoBusV3.0/SystemAssets/PDF/EN/RADIO/RADIO%20FREQUENCY/FREQUENCY%20ALLOCATIO...

I hope I'm not doing anything stupid or illegal, and if anyone has any input to add it would be appreciated.|