03-23-2021 04:33 AM
I'm M1 Air users, and while using WiFi connection my air will disconnect randomly.
I have 2 workspace , one space have lots of APs (R610)
in this case my air will disconnect randomly.
another space only have 1 AP, but did not occur disconnect.
Anyone have simliar problem?
Solved! Go to Solution.
07-23-2021 03:05 AM
Hello,
we currently have a similar problem with a customer.
All of the customer's Apple devices (iPhone, MacBook Pro, iMac) are having problems connecting to the Ruckus R650 Unleashed access points.
The connection is always interrupted and the iMacs / Macbooks are then reconnected but no IP is obtained. It only helps to deactivate and reactivate the WLAN on the client.
Regards
Lennart Kramer
04-07-2021 08:52 PM
We use
Virtual Smart Zone: 5.2.2.0.317 AP:R610
All the random disconnect devices is M1.
The wifi RSSI is between -40 ~ -55
07-23-2021 03:05 AM
Hello,
we currently have a similar problem with a customer.
All of the customer's Apple devices (iPhone, MacBook Pro, iMac) are having problems connecting to the Ruckus R650 Unleashed access points.
The connection is always interrupted and the iMacs / Macbooks are then reconnected but no IP is obtained. It only helps to deactivate and reactivate the WLAN on the client.
Regards
Lennart Kramer
07-24-2021 10:30 AM
Seeing the same issue with iPhones and Mac laptops. I updated my R750 recently to the latest firmware and started seeing these issues. Going to revert.
07-30-2021 02:17 PM
I have the same problem with Macbook Pro 2020 M1. I have ZD1205 and R610
08-18-2021 09:42 PM
Has this been sorted? we also are observing issues with R650 with vSZ, AP firmware 5.2.1.0.698.