Ruckus AP R500 with 104.0.0.0.1347 and ZD3050 with 9.8.3.0 Build 58

[marius_negrea]

We have a ZD3050 with firmware 9.8.3.0 build 58 and recently purchased 40 R500 AP's with firmware 104.0.0.0.1347 but the AP's are refusing the firmware downgrade. Any idea on how to create a working situation? Upgrading the ZD is not an option since we still have more the 150 7962 AP's...

[marius_negrea]

rkscli: fw show all

control file /writable/fw/main.cntl not in flash
-------------------------------------
current primary boot image is Image2
---------------
Magic:        RCKS
next_image:   0x130000
invalid:      0
hdr_len:      160
compression:  l7
load_address: 0x80080000
entry_point:  0x802FF060
timestamp:    Fri Aug 19 08:57:32 2016
binl7_len:    9975644
hdr_version:  4
hdr_cksum:    0x0105
version:      104.0.0.0.1347    ( 104.0.0.0.1347 )
MD5:          81E160C70589AA24D7A5BC85A27A10C5
product:      zf7752    (0)
architecture: 1
chipset:      3
board_type:   0
board_class:  3
customer:
Image Sign Type: Intermediate Signed Image(ISI).
Tail start:   0x982f60
---------------
Magic:        RCKS
next_image:   0x130000
invalid:      0
hdr_len:      160
compression:  l7
load_address: 0x80080000
entry_point:  0x802EF840
timestamp:    Wed Jul 22 05:19:27 2015
binl7_len:    10055520
hdr_version:  3
hdr_cksum:    0xD20B
version:      9.8.3.0.14        ( 9.8.3.0.14 )
MD5:          E1DF23D07E1E70912C0AD35BD8727D89
product:      zf7752    (0)
architecture: 1
chipset:      1
board_type:   0
board_class:  3
customer:
Image Sign Type: Unsigned Image(UI).
OK
rkscli:
rkscli: get log syslog
Command is not recognized: get log syslog

[marius_negrea]

When I run the command "fw show all" I get to see indeed both firmware, the higher one resides on Image1 FW header, the second on the Image2 FW header but it says "current primary boot image is Image2" which I expect to be the 9.8.3 firmware....:(

[marius_negrea]

It seems the question is how can i switch between the firmware images since both reside on the R500.....Is there a command for it?

[abilash_pr]

Hi Marius,

There is one but that would only work if you have Shell's access, please give a try upgrading again there is a chance of current boot image getting updated. If it fails again I would recommend you contacting support because there was a change in new R500 I coul not get that right now on my mind which would cause them not to upgrade to older versions, please isolate if that is was we are seeing.

Thank you.

Regards,
Abilash PR.

[marius_negrea]

Have you seen above the " fw show all" output? One image is unsigned....