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R730 negotiating 100M no matter what I do

ray_phillips_73
New Contributor III
I've got a brand new batch of about 20 R730 APs. They're all connected to Cisco 2960X PoE+ Switchgear. 

I don't know if I have a power issue or LLDP issue. but all of them running any version of the firmware with or without a controller etc. 

They all are negotiating 100Mb max and I can't even set the speed to 100 through the CMD. 


Haaaaaaalp!!
19 REPLIES 19

syamantakomer
Moderator
Moderator
Hi Ray,

I don't think there is any known issues with R730, which is related to port speed.

You may try below and confirm the results.
  1. Power up a R730 using POE injector or power adapter and connect a laptop directly with it. Check if laptop negotiates with 1000/Full
  2. Check and make sure LLDP is enabled on both sides (SW and AP). Command for AP is "get lldp".
  3. Confirm the firmware version of some of the APs (get version).
  4. If possible, do a port mirror on CISCO SW and connect R730 to mirrored port and see what is going on with LLDP.
  5. Try connecting AP to a different switch and see the results.
I am also suspecting if this is something with CISCO switch so take a look at SW config as well.

If still can't find the solution, open a support case.

Regards,
Syamantak Omer
Regards,
Syamantak Omer
Official Rep | Staff TSE | CWNA | CCNA | RASZA | RICXI

DarrelRhodes
Contributor III
Hi Ray,

As well as Syamantak's excellent advice, also bear in mind the R730 requires high-power PoE (802.3bt) for full performance, as per the data-sheet extract I've attached.

Image_ images_messages_5f91c448135b77e2479fed48_4a22f7bfa465a1c7994110bdff3b2300_RackMultipart20200813761171u4m-f8ff746b-2118-4852-9803-d1a185b33f06-597970267.png1597319509
Therefore, when being powered by your Cisco PoE+ (802.3at) switches, certain features will be disabled.

HTH,
Darrel.

Hi Darrel,

Thanks for additional thoughts. However, even with 802.3af power, AP port (PoE port) should still be functional with 10M/100M/1G/5G speeds.

Image dataimagepngbase64iVBORw0KGgoAAAANSUhEUgAAAkUAAABYCAYAAAD7qYOtAAAgAElEQVR4Ae3dh29cS5vn943DQP22Ls7nt31eg0DNgysjV3MALPr2ZnZ933nDXPzVc6iIkVSiaRIiqSoRAUq55yzrm54yg8xRJbLVLqpkR1Uc00Gx2n3Oq6tSp8K3f81

Regards,
Syamantak Omer
Regards,
Syamantak Omer
Official Rep | Staff TSE | CWNA | CCNA | RASZA | RICXI

Absolutely! I just wanted the customer to be aware of the of the other AP functionality impacts of low-power mode. The wouldn't be an issue with a Ruckus ICX7150-24P/48P/48PF or multi-gig 7150-48ZP switch, for example. 🙂
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