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R720 SCG firmware change

b0mb
New Contributor III
I have bought an R720 from Ebay. I have tried many times to factory reset it using the button. Then the device successfully obtains IP address from DHCP, and I can log in using the default credentials (super/sp-admin) for one time (!), and all I see is a restricted UI showing me:

"Software Version: 5.1.1.0.3048" and also that "A Ruckus SCG is managing this device."

And I can't go anywhere from here to change the firmware to standalone or unleashed (which I wanted to do originally). Can anyone kindly suggest me where can I go from here?

Thanks in advance.
17 REPLIES 17

abilashpr
Contributor III
Hi B0mb,

Pls ssh into it and use command set-factory, then you will be able to change the firmware.

Regards,
Abilash PR

b0mb
New Contributor III
Abi,

I have tried that the ssh session looked like this:
login as: super

Please login: super

password :

Copyright(C) 2018 Ruckus Wireless, Inc. All Rights Reserved.

** Ruckus R720 Multimedia Hotzone Wireless AP: 3617xxxxxxx

rkscli: set factory
Factory defaults will take effect after reboot
OK
rkscli: reboot
Oops! "Reboot" is waiting for firmware update to finish....
OK

Then it rebooted and it's back to same version after factory and reboot:

rkscli: get version
Ruckus R720 Multimedia Hotzone Wireless AP
Version: 5.1.1.0.3048


b0mb
New Contributor III
Abi,

I have tried that the ssh session looked like this:
login as: super

Please login: super

password :

Copyright(C) 2018 Ruckus Wireless, Inc. All Rights Reserved.

** Ruckus R720 Multimedia Hotzone Wireless AP: 3617xxxxxxx

rkscli: set factory
Factory defaults will take effect after reboot
OK
rkscli: reboot
Oops! "Reboot" is waiting for firmware update to finish....
OK

Then it rebooted and it's back to same version after factory and reboot:

rkscli: get version
Ruckus R720 Multimedia Hotzone Wireless AP
Version: 5.1.1.0.3048

EDIT:
This AP behaves really strange to me... after I manually reset it using the reset switch or the CLI as shown above, it "somehow" updates the firmware and reboots once again and then I cannot login with the default credentials anymore. If I scan the AP from the switch using LLDP it shows such information:

System Name: Reception AP-3617xxxxxxxxx
System Description: Ruckus R720 Multimedia Hotzone Wireless AP/SW Version: 5.1.1.0.3048

Weird, eh?

b0mb
New Contributor III
UPDATE:
This AP behaves really strange to me... after I manually reset it using the reset switch or the CLI as shown above, it "somehow" updates the firmware and reboots once again and then I cannot login with the default credentials anymore. If I scan the AP from the switch using LLDP it shows such information:

System Name: Reception AP-3617xxxxxxxxx
System Description: Ruckus R720 Multimedia Hotzone Wireless AP/SW Version: 5.1.1.0.3048

Weird, eh?
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