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R700 not showing on ZD1200

tom_van_den_ber
New Contributor II
I bought two ZF R700. Software version on nr 1:"10.2.1.0.183" and nr 2: "104.0.0.0.1347"
and
I also bought a ZD1200, I upgraded that to 10.2.1.0 build 183.

I connected both trough a TP-link TL-SG108PE using PoE Power ports for the AP's and a normal one for the ZD. I factory resetted both the AP's and the ZD.


Unfortunately, I encountered two issues.

Nr 1: has been connected to the ZD shortly, then rebooted. Properly to install different firmware. Before that I had set the ip address of the zonedirector using cli (set director 192.168.178.x). All AP' s live on the same subnet (192.168.178.x).

Nr 1 shows it is managed by the ZD in the web interface, and continuesly blinks its "DIR"  light when I perform "get zonedirector", but shows either "DISCOVERY"  or "SULKING":
------ ZoneDirector Info ------
Primary Controller : 192.168.178.94
Secondary Controller : n/a
DHCP Opt43 Code : 3

The information of the most recent Zone Director:
[1] 192.168.178.94

AP is under management of ZoneDirector: 192.168.178.94 / 58:b6:33:1b:a0:80,
Currently AP is in state: DISCOVERY
OK
rkscli: get director
------ ZoneDirector Info ------
Primary Controller : 192.168.178.94
Secondary Controller : n/a
DHCP Opt43 Code : 3

The information of the most recent Zone Director:
[1] 192.168.178.94

AP is under management of ZoneDirector: 192.168.178.94 / 58:b6:33:1b:a0:80,
Currently AP is in state: SULKING
OK



I deleted NR 1 in the zonedirector after it showing "disconnected"  for a long time in the hope that would help, but no luck.

Nr 2 AP shows it being in stand-alone mode and not blinking the DIR light:
rkscli: get director
------ ZoneDirector Info ------
Primary Controller : 192.168.178.94
Secondary Controller : n/a
DHCP Opt43 Code : 3
AP is in Stand-alone mode.
OK

No AP is showing up in the Access Points tab:
Image_ images_messages_5f91c3f9135b77e247903c16_f51d13f0d038f19db1aaa52e70e6cce0_RackMultipart20200609362889bnc-d77163c1-bd51-41cb-a306-f2017d619da3-721846173.png1591724067

I can access both AP's and the ZD from my laptop. As explained, they are both connected through the same switch. Even though, I cannot get:
nr 2 Access Point to use discovery
Nr 1 access point to be managed/connected to the ZD
6 REPLIES 6

tom_van_den_ber
New Contributor II
I have the second AP up and running also. It got stuck in a firmware loop at first (continually "upgrading firmware"  and " rebooting". I disabled auto-join on the ZD and factory-reset the AP. This allowed me to upgrade the AP to the latest ZF image (ZoneFlex R700 Indoor AP 104.0.0.0.1347 (GA) Software Release). After that I could allow it in the ZoneDirector. It only upgraded the firmware once and then got to work :-).

Btw, there is a small spelling error in the Software, when running " get directory", I receive:

currently AP is in state: CONFIGURAION

This appears to be similar to the state I feel in when I spend hours configuring something 🙂

Hi Tomzooi,

I am glad to know that everything is working now.

Regards,
Syamantak Omer

Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
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