R700 no link on poe interface blinks on pwr dir
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11-29-2019 03:08 AM
Weird issue with my R700.
It powers up on POE from my POE switch.
It's using about 7W.
I get no link on the PoE interface, so the nic is down.
The ap has been powered on for 30min, and the PWR and DIR leds are blinking.
Anything I can try out?
I tried resetting by pushing the reset button for 30 seconds, but there was no change on the leds and it did not reboot or anything.
It powers up on POE from my POE switch.
It's using about 7W.
I get no link on the PoE interface, so the nic is down.
The ap has been powered on for 30min, and the PWR and DIR leds are blinking.
Anything I can try out?
I tried resetting by pushing the reset button for 30 seconds, but there was no change on the leds and it did not reboot or anything.
12 REPLIES 12
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11-29-2019 09:39 PM
I’ll try.
uncertain if I’m covered, as I got this from ebay used
uncertain if I’m covered, as I got this from ebay used
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12-01-2019 05:04 PM
Hi Jannis,
While creating a case, using the AP's serial number, support team can confirm if the device is still under the support contract or not.
Regards,
Sanjay Kumar
While creating a case, using the AP's serial number, support team can confirm if the device is still under the support contract or not.
Regards,
Sanjay Kumar
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12-22-2019 01:30 PM
I have opened a ticket:
Case ID: 01014255
Case ID: 01014255