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R510 not powering on through Poe

New Contributor

R510 not powering through POE. Even though my icx-7150’s lights are green. Please help.


RUCKUS Team Member

Hi Syn3232,


Please make sure the ICX-7150 is working fine. Are you able to console the switch and check the port status.

How to console in the ICX-7150

Please try to change the cable connected between AP and switch and check if AP LED's are up.

Do you have external power injector to power up the AP ?

Do any AP connected to the switch is working fine ?

Have you checked the power status on the switch inline port ?

Please make sure the power settings meet the below table


Perform Hard Reset of Accesspoint and check if it makes any difference in Accesspoint.

steps to perform a hard reset:
- On the rear side of the AP you can see the "HARD RESET" hole which is located near the Ethernet ports.
- Insert a paper clip or any point object into the “HARD RESET” hole and press & hold it for 15-20 seconds.
- This factory defaults the AP.
- Now the AP can be accessed using it's default ip address by directly connecting to a PC in the same subnet.

Please let us know the update. We are happy to assist you.


Sunil Acharya