R510 default login isn't wotking

[Kevin4]

R510 has been reset using reset button. This AC connected to external power source and network cable to computer. I could connect to login webpage and used super/sp-admin. After click on 'Unleash' webpage displays 'Login information is incorrect'.

[Imran_ruckus]

Hi @Kevin4 
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

Could you please let me know if this is a Lennar Home RUCKUS setup?

Please confirm.

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Kevin4]

Dear Imran,

it's Lennar Home. I am periodically assisting my fried, who owns this house, with technical issues.

This time everything "magically" turned to unknown stage. So, I am trying to reset APs to default and reconfigure back to what it was. Ruckus ICX 7150-C12P Switch seems to be working - I could connect to console and ran few 'show' commands. I used account that builder left on a sticker in network closet to connect to switch. But I used 'super/sp-admin' for AC and it's according to quick setup guide doc that I found online.

Thanks!

[Imran_ruckus · Accepted solution]

Hi @Kevin4 

Greetings!!!

Thank you for the response and the update.

Could you please try using the default username and passwords one by one provided in the screenshot below?

Let me know how it goes, 

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Kevin4]

Thanks,

definitely will try them all or till first works. I'll post what worked early next week.