R510 AP Setup Issue

[nichols_taylor]

I'm setting up a Ruckus R510 for someone else, and following the quick setup guide hasn't worked. After plugging it into a PoE  port and directly to the computer, pulling up the default IP doesn't load. This was tried on multiple computers with different versions of windows, each time following the steps listed in the manual, including changing the IP settings.

I noticed the Configure.MeXXXXX wifi was available, and I had heard of the mobile app, so I downloaded it and tried to setup using that. This also didn't work, as it gave me the error of not having any internet. "There's no wifi symbol at the top." In my phones settings the error was repeated, saying there was no internet connection.

I found you could set it up over wifi by opening up a browser, but on computers the same problem happened, "no internet connection."

I've tried just about everything I can think of, factory resetting a couple times, using different ports, computers, etc. I'm at a loss for solutions though. Any ideas of what the problem might be or fixes?

[ap_setup]

Follow the steps below to log in to your Netgear WiFi Range Extender.

1. Set up the TCP/IP Protocol in Obtain an IP address automatically mode on your computer/Laptop.

2. Connect a computer to the Wifi Extender via an Ethernet cable or wirelessly by using the SSID (network name) and password printed on the bottom label of the Extender itself.

3. Visit mywifiext.local or 192.168.1.250 , use admin for both username and password. Then click Log In.

[eduardo_rivas]

I just received my R510. It has firmware 114.0.0.0.1360. How do I get it to unleashed? I got the set http enable command after hours of searching. 

[syamantakomer]

@eduardo_rivas download the Unleashed firmware file from support site for R510 and upgrade the AP.

Upgrade option is available under maintenance >> Upgrade.