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R500 - need firmware

gibbo
New Contributor

My ZoneDirector ZD1200 is running 10.5.1.0 build 124 and all my R500 APs are running that firmware.

I've had to purchase a second hand replacement R500 access point, ZoneDirector sees it, but when I approve its stuck in the "joins with different firmware/custom file version and is being upgraded." 

I can't seem to be able to find the download for AP firmware 10.5.1.0.124 - can anyone recommend what to do next?  I've tried a number of the available 9.8.xx and 10.xx firmwares on the Ruckus website 

2 ACCEPTED SOLUTIONS

AshwinMathi
New Contributor

Please factory reset the new Access Points and upload the image [110.0.0.0.2005 ] and try connecting it to the controller.
Download link:
https://support.ruckuswireless.com/software/2431-zoneflex-solo-access-point-110-0-0-0-2005-ga-softwa...

View solution in original post

That did it, thank you very much.  

View solution in original post

2 REPLIES 2

AshwinMathi
New Contributor

Please factory reset the new Access Points and upload the image [110.0.0.0.2005 ] and try connecting it to the controller.
Download link:
https://support.ruckuswireless.com/software/2431-zoneflex-solo-access-point-110-0-0-0-2005-ga-softwa...

That did it, thank you very much.