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R500 internet speed slower than ISP provided.

joshua_sin
New Contributor II
I setup 2 R500 as a mesh network and using 1Gb boradband network. I find that the connection speed dropped to around 400Mb for Cat6 cable connection and 200Mb for Wifi 5G connection (80 Hz) when I connected internet via R500. I tried to connect my notebook to ISP modem directly and got >900 Mb speed. 
What could I do to improve the performance?
15 REPLIES 15

joshua_sin
New Contributor II
OK,thanks for helping.
How can I turn off gateway mode without reset it? I can't untick the it.

Hi Joshua,

I  don't think you can change the AP mode from gateway to bridge.

You have to factory reset the APs and reconfigure Unleashed to bridge mode.

Regards,
Syamantak Omer

Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
Follow me on LinkedIn

Thank, 
Do I need to reset the mesh AP too if I want to change the root AP to bridge?

Please try copying mesh configuration from Unleashed (current settings) and when you reconfigure master AP then use the same mesh configuration (mesh SSID name and passphrase). I think mesh AP should be able to communicate to root.

Just in case if above does not work, please factory reset the mesh AP for reconfiguration.

Regards,
Syamantak Omer

Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
Follow me on LinkedIn

Thanks for helping