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One access point stopped working

BillH
New Contributor II

Hello,

On November 25, 2024 one of my access points stopped providing wifi. I noticed today, December 2, 2024, that this was still a problem, and the CTL light was rapidly flashing, with no lights on the 5g or 2.4g indicators. I pushed the reset button for 10 seconds and the access point rebooted, but still does not provide wifi, and now the CTL light flashes green slowly and the 5g and 2.4g lights remain off. How can I get this access point back online? I have two access points and the other one works fine, so I don't think I have a problem with my internet service.

Thank you,

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