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On ruckus unleashed the AP says it is not receiving enough power

BusinessUser
New Contributor

What can i do about this?

How to check if it is the AP or switch fault?

3 REPLIES 3

Ayush_Tripathi
RUCKUS Team Member

hello @BusinessUser 

Please confirm the AP model and it firmware version ?

Also check on the POE-switch and check the power class and make sure 802.3at power is used.

On the AP CLI  run the below command to change the power as well

enable
.# ap-mode
(ap-mode)# set power-mode at

 

 

Rohit_W
RUCKUS Team Member

You can download the support log from the AP and check the Poe mode used by the AP.

wei_jiang
New Contributor III

Hi,

lf power supply deficiency is caused by incorrect power level negotiation between the AP and the switch/PoE injector, you can enforce the AP Power Level on the AP's configuration page. Go to Access Points > [AP] > Edit > Other > PoE Operating Mode.Enable Override Group Config and select a power mode from the menu.Select the highest power supply mode and the insufficient power supply prompt will disappear.