OSX Roaming, etc

[jason_davis_793]

Do these recommendations still hold true for OSX clients? https://forums.ruckuswireless.com/ruckuswireless/topics/best_practice_optimization_by_cli_for_zone_d...

We're having frequent roaming and disconnect issues with Apple products, so far Ruckus support hasn't been very helpful or insightful. I've recently tested ofdm-only, but it doesn't seem to be a silver bullet.

I've got R710s almost at min tx power due to the density of our deployment and limitations of the building's design (i.e. one main floor with Mezzanine levels above some areas...cinderblock walls, concrete floors, etc.)

[jason_davis_793]

We're on 9.12.2.0 build 101 (I believe this is the latest). It's been open/closed/reopened for close to a month now.

Ruckus, I'd really love some sort of best practice guide for OSX clients.

[robert_lowe_722]

Ok, look at this from a different angle; roaming is a client orientated function so maybe you need to look at the WLAN properties so see if they are 'optimized' for Apple devices. Apple devices are very specific about how they work but on the plus side its normally well documented. take a read of this and I would suggest making use of 802.11r

https://support.apple.com/en-us/HT206207
https://support.apple.com/en-gb/HT203068

[jason_davis_793]

Thanks, Robert. I should have found those Apple docs by now :). Those should help and I just switched on 802.11r.

[david_henderson]

Jason,

Let us know how it goes, I am very interested in hearing

Dave

[jason_davis_793]

Also, just to note from the document above OSX does not support 802.11r, but interoperates with it. iOS does support it. I'm mostly concerned with OSX clients.