New Zoneflex R500 does not power on

[mike_guidry_dqy]

I have a NIB Zoneflex R500 that does not power on over PoE.  I am not sure if I am doing something wrong, or if the item is DoA.  I have tried connected to the router, and to the wall jack, but the lights do not turn on.  Am I doing something wrong?

[michael_brado]

If you have tried different PoE switch ports, and two different cables already, you may need an RMA.

[mike_guidry_dqy]

How do I verify that the switch ports are PoE capable?

[robert_wills_hq]

What type of switch do you have? Check the manufacturers specs, I presume you are plugging into the POE port on the AP?

[mike_guidry_dqy]

How do I verify that the switch ports are PoE capable?