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New Zoneflex R500 does not power on

mike_guidry_dqy
New Contributor II
I have a NIB Zoneflex R500 that does not power on over PoE.  I am not sure if I am doing something wrong, or if the item is DoA.  I have tried connected to the router, and to the wall jack, but the lights do not turn on.  Am I doing something wrong?
8 REPLIES 8

michael_brado
Esteemed Contributor II
If you have tried different PoE switch ports, and two different cables already, you may need an RMA.

How do I verify that the switch ports are PoE capable?

What type of switch do you have? Check the manufacturers specs, I presume you are plugging into the POE port on the AP?

mike_guidry_dqy
New Contributor II
How do I verify that the switch ports are PoE capable?