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Meaning of this error message in log, Ruckus R710

balotz
New Contributor II
I keep seeing these error messages in the log, but a quick Google doesn't bring up anything:

Feb 14 08:05:05 R710 kern.warn kernel: [169355.731736] FWLOG: [39002487] WAL TXPCU timeout wifi0 sig=ff event 100
Feb 14 08:05:05 R710 kern.warn kernel: [169355.731750] FWLOG: [39002489] WAL DEV reset, wifi0 rx 1, tx 1, reset =436b48 reason 2
Feb 14 08:06:03 R710 kern.warn kernel: [169413.802928] FWLOG: [39061457] WAL TXPCU timeout wifi0 sig=ff event 100
Feb 14 08:06:03 R710 kern.warn kernel: [169413.802943] FWLOG: [39061458] WAL DEV reset, wifi0 rx 1, tx 1, reset =436b48 reason 2
Feb 14 08:10:04 R710 kern.warn kernel: [169654.099635] FWLOG: [39306757] WAL TXPCU timeout wifi0 sig=ff event 100
Feb 14 08:10:04 R710 kern.warn kernel: [169654.099649] FWLOG: [39306759] WAL DEV reset, wifi0 rx 1, tx 1, reset =436a94 reason 2
Feb 14 08:17:45 R710 kern.warn kernel: [170115.676528] FWLOG: [39779025] WAL TXPCU timeout wifi0 sig=ff event 100 

They repeat over and over for a few minutes. Anyone know what this means? Running a R710 in standalone mode with the latest firmware. Seem to be getting random client disconnects on occasion, which may be related.

Thanks
6 REPLIES 6

david_saez
New Contributor III
Hi balotz,

these messages are resets of the 2.4 GHz radio. This needs to be analysed by a Ruckus Support Engineer to see root cause. Please, open a case on https://support.ruckuswireless.com

Best Regards,
David.

balotz
New Contributor II
Thanks for the quick reply. I don't have a support contract, so was hoping there would be an easier way to diagnose this problem.


david_saez
New Contributor III
Hi balotz,
let us know the current version of the AP, maybe we can help you if there are known bugs related to those messages.

Regards,
David.

balotz
New Contributor II
Hi David

It's on 110.0.0.0.663

Thanks

Nick