Mac airbooks disconnecting

[itdept_head_me]

I am having massive problems with my R500 units and mac airbooks 10.10.5 / elcapitan
I have had support looknig at this for  several weeks and they are of the mind that it is the mac airbooks not the ruckus equipment.

the problem occurs after the computer goes to sleep, it seems to be keeping the WIFI open but not the networking infrastructure to relay the data.

Even more annoying is it only does it with the ruckus, my $20us cisco , asus & TP-link functions  without any problems., they seem to force the connection closed, ready for the mac to re-connect after it comes out of sleep.

[martin_martin]

Hi,

Did you update the mac with the latest updates of El Capitan.
Cause the first versions of El Capitan had driver issues.


Regards
Martin

[itdept_head_me]

Still won't work.

took a 10.10.5, not working, took it to latest elcapitan, still same result, besides it works perfectly with everything but Ruckus

[martin_martin]

Hi,

I suggest you to open a case with customer support to have a detailed look at it.

Kind regards
Martin 

[itdept_head_me]

did,  due to various reasons it went on for 8 weeks, they came back that they consider it is the airbook computer NOT the  ruckus equipment.
which is why I'm here