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I can't join R300 to ZoneDirector 1200 - cannot upgrade AP fw

marek_hlav_evhb
New Contributor II
Hello,
I have R300 AP and I can't join it to the ZD1200.

ZD1200 fw is: 9.9.0.0 build 216
R300 fw is: 9.8.3.0.14

When I approve AP on the controller, fw upgrade starts, after that is AP disconnected, after a while fw upgrade starts again and this is happening again and again... (fw upgrade -> disconnected -> fw upgrade -> disconnected.........).

Has anyone an idea how to solve this?

I can't even find 9.9.0.0.216 fw file on the Ruckus website to upgrade this AP manually...

All suggestions are greatly appreciated.. Thank you....
17 REPLIES 17

monnat_systems
Valued Contributor II
ok. its a MTU related issue...
please review the MTU setting on the controller...

monnat_systems
Valued Contributor II
ZD GUI -- configure -- AP -- Access Point Policies -- Tunnel MTU --> (To limit the maximum transmission unit size between ZoneDirector and AP, range: 850 ~ 1500)

please note this change will impact all the AP's...

I have changed MTU from 1500 to 800, but it's the same.. Rebooting and upgrading over and over... 😞

abilash_p_r
Contributor
Hi mh,

If that not work please let me know, I would provide firmware to upgrade the AP to 9.9. firmware version.

Regards,
Abilash PR.

It would be great, thank you...