I can't join R300 to ZoneDirector 1200 - cannot upgrade AP fw

[marek_hlav_evhb]

Hello,
I have R300 AP and I can't join it to the ZD1200.

ZD1200 fw is: 9.9.0.0 build 216
R300 fw is: 9.8.3.0.14

When I approve AP on the controller, fw upgrade starts, after that is AP disconnected, after a while fw upgrade starts again and this is happening again and again... (fw upgrade -> disconnected -> fw upgrade -> disconnected.........).

Has anyone an idea how to solve this?

I can't even find 9.9.0.0.216 fw file on the Ruckus website to upgrade this AP manually...

All suggestions are greatly appreciated.. Thank you....

[monnat_systems]

ok. its a MTU related issue...
please review the MTU setting on the controller...

[monnat_systems]

ZD GUI -- configure -- AP -- Access Point Policies -- Tunnel MTU --> (To limit the maximum transmission unit size between ZoneDirector and AP, range: 850 ~ 1500)

please note this change will impact all the AP's...

[marek_hlav_evhb]

I have changed MTU from 1500 to 800, but it's the same.. Rebooting and upgrading over and over... 😞

[abilash_p_r]

Hi mh,

If that not work please let me know, I would provide firmware to upgrade the AP to 9.9. firmware version.

Regards,
Abilash PR.

[marek_hlav_evhb]

It would be great, thank you...