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How to set Access Point ruckus r610 so it can be used by more than 100 clients

arie_syamsudin
New Contributor II
Dear Master,

I want to ask,
I have ruckus R610 to install in my office. I use the default settings, before I searched the internet that ruckus r610 could be used for 512 clients. but why after 100 clients, the client to 101 cannot connect to ruckus.
how do I set Access Point ruckus r610 so that it can be used by more than 100 clients ???
I did not find it in the admin menu https://unleashed.ruckuswireless.com/admin/dashboard.jsp
I have tried editing on the Access point menu (like the attached picture) but it's still the same.
Please help me 😞

Before edit setting :
Image_ images_messages_5f91c3f7135b77e2479007d1_ed4581dc1add944e71a310243de300c3_RackMultipart20190612115562dx3-82f30c80-7aec-484e-8606-ef9e5073dd32-1921277664.png1560320248

After edit setting :
Image_ images_messages_5f91c3f7135b77e2479007d1_c501747a9b3a86d455f400ff5f0b0b8e_RackMultipart2019061229921a742-790de93b-880e-4417-94fa-b0d4673455f6-1750183424.png1560320234
21 REPLIES 21

Dear pmonardo,

I have signed up, but still can't access the article.

I have also set the WLAN priority on the 512 client, but it still cannot be more than 100 clients connected.
Image_ images_messages_5f91c488135b77e247ad626f_314a9847330edc2c73af9adae4c74670_RackMultipart2019062113153v6ff-a1b32afb-e178-4a96-937c-71d6e44250bc-1142909923.png1561085752

Could you help me please ? 😞

Regards,

Check max-aid ovia below.

# en
# ap-mode
# get max-aid wlanX

Where can I check it? my ruckus type is R610

on cli

When I run the command # get max-aid wlanX, an error appears as below :
Image_ images_messages_5f91c488135b77e247ad6da1_d907927b68cce38410573847ec1bb426_RackMultipart20190621539131l83-76249c41-c028-4075-9f17-797f15e3bb22-320909851.png1561105700