How to set Access Point ruckus r610 so it can be used by more than 100 clients

[arie_syamsudin]

Dear Master,

I want to ask,
I have ruckus R610 to install in my office. I use the default settings, before I searched the internet that ruckus r610 could be used for 512 clients. but why after 100 clients, the client to 101 cannot connect to ruckus.
how do I set Access Point ruckus r610 so that it can be used by more than 100 clients ???
I did not find it in the admin menu https://unleashed.ruckuswireless.com/admin/dashboard.jsp
I have tried editing on the Access point menu (like the attached picture) but it's still the same.
Please help me 😞

Before edit setting :


After edit setting :

[michael_brado]

Please see KBA-4666: What is the maximum number of clients per AP / Radio by Auth type?
https://support.ruckuswireless.com/articles/000004666
The Authentication/Encryption method on your WLANs can affect maximum number of clients.
This KBA needs updating, but R610 appears to be similar to R600 on radio capabilities.

[arie_syamsudin]

I'm cannot access this link : https://support.ruckuswireless.com/articles/000004666 
Please help me. how to setting maxium number of clients per AP ? 😞 
currently only 100 clients can connect.

[pasquale_monard]

Arie, if you sign up on support.ruckuswireless.com (it's free!) you will be able to access the KBA. I advise you to create an account. 

If you want to exceed 100 clients, you have can edit the WLAN - advanced options and in the priority tab under Max Clients change the amount of clients per radio. 

[arie_syamsudin]

I have registered and when I want to see the article, an error appears as below:



I did not find the WLAN - Advanced menu as you said. when I log in to the dashboard https://unleashed.ruckuswireless.com/admin/dashboard.jsp?privilege=rw it looks like this. on what menu can I find WLAN - Advanced?



Could you help me please ?
@pmonardo @Michael Brado