High Drops and Retries on R730

[robert_v2001]

Hello everyone. I have a mixture of R710 and R730 APs in my environment and honestly just added the R730 APs as we had such good luck with the R710.

Anyway I added the R730 APs in the areas with the most user traffic, however all my clients seem to be preferring the neighboring R710 APs

I'm also noticing on my R730 that I am getting a very high Drop and Retry Percentage:
Radio                          802.11b/g/n/ax         802.11a/n/ac/ax
% Retries/% Drops     19.6/0.260               15.5/19.0
PHY Errors                  462                          112

The Drops and Retries on my R710 APs are in the .00008% compared to these.

They are all controlled by a ZoneDirector 1200 and I'm wondering if I have some settings wrong somewhere or something might be wrong with my setup. Thanks so much! If there is any more info I can get to help solve this, I'm happy to provide! Thanks!

[hayward_kong]

Don’t know the command to force it into upoe mode...but there might be one..

[john_d]

“set power-mode at+” for standalone. For controller managed like SmartZone you should look under AP Group or AP settings you set it there as AP CLI changes are lost per reboot.

[robert_v2001]

Thanks! I Found the settings in the ZoneDirector to change it to AT+! Thanks a ton!

[michael_brado]

Thanks Forums Community - I've pulled details from this and that post to create a public KBA-9854 that will appear after the next Support site update period.