02-24-2021 02:10 AM
Hi!
i use only 2 AP in my home in Unleashed mode with last firmware - R710 and H510.
Both wired to Netgear OClick power switch.
r710 pared with short 1m cable. h510 cable is in wall ~5-10 meters.
Once a week i have random reboot. My question is - how i can determinate what is the problem?
last log was below.
Feb 24 09:39:58 R710_Main syslog: eventd_to_syslog():AP[H510@] joins with uptime [105] s and last disconnected reason [AP Restart : application reboot]
Feb 24 09:39:59 R710_Main stamgr: stamgr_update_reboot_info():AP[] reboot detail:/usr/sbin/apmgr -r start APMgr: No response from RCV thread, APMgr won't respond to (RSMd's) query.
Feb 24 09:39:59 R710_Main stamgr: stamgr_update_reboot_info():AP[] reboot detail:/usr/sbin/apmgr -r start APMgr: No response from RCV thread, APMgr won't respond to (RSMd's) query.
Feb 24 09:40:00 R710_Main syslog: eventd_to_syslog():AP[R710_Main@] joins with uptime [159] s and last disconnected reason [AP Restart : application reboot]
Feb 24 09:40:00 R710_Main syslog: eventd_to_syslog():AP[H510@] warm boot successfully,last reboot reason [application reboot].
Feb 24 09:40:00 R710_Main syslog: eventd_to_syslog():AP[R710_Main@] warm boot successfully,last reboot reason [application reboot].
Feb 24 09:41:04 R710_Main syslog: eventd_to_syslog():Radio [2.4G] of AP[R710_Main@] is ON
Feb 24 09:41:06 R710_Main syslog: eventd_to_syslog():Radio [5G] of AP[R710_Main@] is ON
Feb 24 09:41:07 R710_Main syslog: eventd_to_syslog():Radio [2.4G] of AP[H510@] is ON
Feb 24 09:41:08 R710_Main syslog: eventd_to_syslog():Radio [5G] of AP[H510@] is ON
02-25-2021 01:11 PM
Hi Anton,
If you think AP power, cable connectivity is fine, please open a support case and provide AP support logs and debug information.
03-09-2021 11:52 PM
i changed address from DHCP to manual to main AP - and now 5 day everything looks good.
will see, but in other location i have same issue - random unleashed network rebooting with DHCP IP options in several AP.
All access point has wired connection and no network errors and lost packet on switches