08-08-2022 01:09 PM
I have 2 unleashed R710 and
2 unleashedR510.
Registration button and upgrade button greyed out.
no firmware version showing.
only hard reset works. Does not fix any isues.
08-08-2022 01:28 PM
Doubt these are all hardware issues but maybe.
08-08-2022 07:31 PM
Hi @David1
Can you open the Unleash interface on Firefox and Internet explorer to see if the tab is available on these browser if not done yet ? Additionally what is the current software on the devices ?
Best Regards
Vineet
08-09-2022 09:38 AM
The software version is greyed out (blank) as is all functions on the upgrade page. Will try different browsers.
08-09-2022 07:03 PM
@David1
Please keep us posted on how it went with firefox and IE browser and if it works what was the version running.
never-displayed
