I have a R500 that was purchased several years ago and it has recently been having issues and producing error messages that appear at the same time that our wireless connectivity is reduced or completely lost.
The device is currently running software version 184.108.40.206.1347 and I would like to at least attempt an update if possible. The issue is that the settings under "Upgrade" do not allow a connection to be established with the control file.
### TFTP Firmware Server: fwupdate1.ruckuswireless.com Port: 69 Image Control File r500_10000_cntrl.rcks Result - [Control File] timeout after 1 retries ###
This is a personal AP and I currently do not have a support contract directly with Ruckus. I am not even sure if it's possible to have support for a single AP?
In any case, is there anybody who might be able to provide me with some assistance as to what the accurate settings should be to have the AP be able to auto-upgrade - or at least upgrade to something more recent?
I also included some error messages below in case those help.
Thanks in advance.
Current Log Messages
#1st Log Error# Mar 3 12:44:30 WAP daemon.err wsgclient: registration:594 Failed to init socket! ret:6 url: Mar 3 12:44:35 WAP daemon.err wsgclient: communicatorInit:329 Call 'getWSGServerUrl()' failed, ret:6/url not found #####
#2nd Log Error# Mar 3 12:56:16 WAP user.debug kernel: [bridge forward] packet size(1508) exceed dev(eth0) mtu(1500)... drop it... ###
#3rd Log Error# Mar 3 12:44:40 WAP daemon.info hostapd: wlan0: DRIVER madwifi_del_key: Failed to delete key (addr 18:b4:30:6c:ad:61 key_idx 0) Mar 3 12:44:40 WAP daemon.warn Eved: STA-DISASSOC-REASON [ieee80211_recv_mgmt(),7543,recv disassociate (reason 8)] 18:b4:30:6c:ad:61 rx_rssi=56,ack_rssi=0,reason=8,freq=2432,chan=5,rx pkt,byte;tx pkt,byte=(315,77443,368,110953) Mar 3 12:44:40 WAP daemon.info hostapd: wlan0: DRIVER madwifi_del_key: Failed to delete key (addr 18:b4:30:6c:ad:61 key_idx 0) Mar 3 12:44:40 WAP daemon.info hostapd: wlan0: DRIVER madwifi_set_sta_authorized: Failed to unauthorize STA 18:b4:30:6c:ad:61 Mar 3 12:44:40 WAP daemon.info hostapd: wlan0: DRIVER madwifi_set_sta_authstats: Failed to unauthorize STA authstats18:b4:30:6c:ad:61 ###