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Clients keep getting Disassociated from AP = Reason 8

jason_sparrow
Contributor II
Well, the on-going saga continues.

I have an R600 that for some reason disassociates clients giving 'reason 8' that i found in the web UI log.

Could someone tell me what reason 8 is please?

Also, could someone maybe explain what the AP classes as 'interference'?

I am confused as to why the AP all of a sudden starts to SmartSelect to find a clearer 5G channel when there no other rogue 5G networks anywhere nearby.

Plus, the 2.4G network is perfectly stable and that has plenty of reason to hop about as there quite a fair few nearby networks.
38 REPLIES 38

Hi Jason,

No worries, your welcome.

If you are seeing issues where clients are dropping from the AP then that is certainly unusual behaviour.

I cant really offer any comment on the base 100 images, as I only use these to migrate AP's to our SCG and ZD platforms.

Good luck with it all

🙂

Ok thanks anyway!

michael_brado
Esteemed Contributor II
Client devices determine when to roam and troubleshooting client connectivity is a common need.

The log message included the key bits "hint=recv dissassociate (reason 8)", so the AP reported
receiving the dissassociate from the client.  APs will follow these leaves with a clean-up sending
a dissassociate from the AP the client left (probably a few lines further in your logs).

Regarding 5G behavior specifically, if you live anywhere near a public airport or military base, you
can program your APs to avoid the middle UNII bands that have Radar/DFS associated with them.
APs seeing radar have to change channels and go silent, which can be disruptive for the brief
period.

Avoid this by setting your ZoneDirector's Configure/System, Country Code -> Channel Optimization
to Optimize for Compatibility choice.  All 5G wireless clients should have no problem operating on
the channels available for Channelfly/Background Scanning selection, when you have this set.

jason_sparrow
Contributor II
Thanks Michael,

However, i am running the three in standalone without a ZD so i dont have this option.

Would the Unleashed controller give me this function?

I would not consider Unleashed at the moment as it is very buggy.