Clients getting frequently disconnected on 2.4GHZ Radio while its is running smoothly on 5GHZ in same network

[Anonymous]

Clients are getting frequently disconnected on 2.4GHZ Radio from R500 while its is running smoothly on 5GHZ in same network.Connected devices would disconnect frequently and new devices hardly get to connect.But no issue in 5GHZ.Any idea on what the issue could be?Also in some old devices with b/g it seems fine.Is there any way to disable n mode in vSZ for 2.4GHZ Radio?

[martin_martin]

Hi Raju,Your 2.4 Ghz might be a bit full.But first lets start with the software version running on the controller and on the R500.RegardsMartin

[Anonymous]

The controller is vSZ running 3.4.0.0.976,thanks

[Anonymous]

Do you have ChannelFly enabled on 2.4Ghz? If so that could be the culprit

[Anonymous]

Nope,Its on background scanning.I have disabled band balancing too but no help