I am cutting over a network at 1000 room resort and we have 2 SmartZone 100s in a cluster with 550 H500s connected. We needed to change the VLAN/IP/Subnet for the APs and the SZ. I changed the IP addresses on the APs without an issue through the SZ CLI, changed the IP addresses of the SZs, and changed the VLANs on the switch ports.
1. I am able to log into each of the SZs on their new IP addresses but they are not seeing each other and are showing an error on the top of the screen "plane out of service".
2. I am also able to connect to the APs on their new IP addresses but they are not seeing either of the SZs.
3. When I connect to the APs they are not recognizing the configured Username/Password on the SZ nor the default Username/Password.
Good news is that guests are still able to connect and get out to the network so their are not any complaints. We just have no way of managing the system.
This is a simple process on the ZoneDirector that I have done many times. I am not sure what the problem is or what to check next.