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Cant login after password change via web gui

raul_duarte
New Contributor

As the title says,  I changed my password via the web gui on both APs (570 and 310) and the username too

I went from super to admin, typed the old password and the new one twice (one an then confirm)

Now I cannot log in at all - I have tried rebooting it but nothing happens. 

1 REPLY 1

syamantakomer
Moderator
Moderator

Hi Raul,

What is the firmware on it? Is it stand alone?

I hope you have reconfigured the password correctly and using the same one to login into the AP.

I usually type the password on a notepad first and then copy paste it to avoid any typing errors.

If you are still not able to login, factory reset is the only option to regain the access.

Regards,
Syamantak Omer
Official Rep | Staff TSE | CWNA | CCNA | RASZA | RICXI
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