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Cannot access internet on 2.4GHz band on R500

peace_ev_luth_b
New Contributor II

We have a Ruckus R500 access point. For some reason we cannot access / connect to the internet using the 2.4GHz band. Nor can we access the setup / configuration menu of the device. Since we can't access the set-up, we can't revise user name or password or anything else. Suggestions?

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