Can't switch users from open SSID to secured one easily.

[sheldon_lefkowi]

This is so odd. 

High school campus. Due to a certificate error on the network over the summer, we had to set up an open SSID for students. Once they reached the network, a new cert would come down and then most machines will automatically switch to our preferred, secured network pushed out by GPO.

That works fine with our Ruckus 7363 AP's. But....anyplace we have a newer 600,we have issues. If I turn off broadcasting the temp SSID, machine go correctly to the regular WLan. No one even connects to the temp SSID! But if I just turn it off completely, (disabling that SSID)  every machine fails and never switches. It's only these newer AP's with this issue. Note the 7363's are using an 1100 ZD; the 600's are on a 1200ZD with newer firmware. 

I can't find a setting on the new ZD that could cause this behavior. Any suggestions?

[seanmuir]

what version are you on at the moment?

be careful with 9.10 MR1 as there is a roaming bug; Ruckus are aware as I have a ticket and its waiting to be resolved

[sheldon_lefkowi]

Our 1200 is on 9.9.1.0