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After the Power Outage was restored, the two units on the ceiling don't seem to have power

BhupeshNagar
New Contributor

‎01-15-2023 10:44 AM

Last night we had a power outage in our community and after it was restored, having issues with the two Access points attached to the ceiling (at different locations in the house). 

We have powered up the main unit of Ruckus many times (we waited more than a minute before powering up the main unit during all our attempts), but the two access points are not getting any power.

Upon closely looking at the main unit, I see one green light and one amber light. Not sure if the Amber light should also be green.

Please assist resolving this whole issue. Will be very thankful. Dealing with such an issue for the first time and don't know what is the next step I should be now doing. 

 

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6 REPLIES 6

BhupeshNagar
New Contributor

‎01-15-2023 11:59 AM

I purchased a Lennar new home (February 2020) and this Ruckus unit came with it.

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BhupeshNagar
New Contributor

‎01-18-2023 07:33 PM

Is there anyone, who can assist me, please.

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