Access Point password in zonedirector

[tariq_thoma]

we are using indoor en outdoor access points in our company. We control all AP's via zonedirector. I just join this firm. One of IT company this zonedirector configured. when we add a new access point and its perfectly work. After the installation zonedirector automatic change password of my access point. kindly can anyone suggest me where i can find this settings. How can I change a password of configured AP's.

[michael_brado]

Hello,

Factory defaulted APs have access uid/pw of "super" and "sp-admin".

APs that connect to a ZoneDirector, have access uid/pw the same as the "admin" userid and password on the ZD.

ZoneDirector can allow administrators to authenticate through a corporate ActiveDirectory userid/password,
or FALLBACK to the "admin" user login credentials.

You cannot login to an AP with an administrators ActiveDirectory user credentials, only the ZD "admin" account password.

If you are unsure what your admin user password is, you can provide a previous ZD backup or debug file to Tech Support
for assistance to descramble the encrypted and hashed details.

[dan_nguyenphuc]

Coming to this party late, but how are you supposed to get into the AP in order to extract the debug file without the admin PW?