Access Point Not functioning Only Power light flashing and the CTL Light Illuminated

[cainechorpennin]

My Access point router was replaced about a year ago or so. All of the sudden, the access point has dropped. I'm not able to utilize the 5G or other network that was on this access point. I called the number, and no one can assist me. They send me to the Community Page to post. Can someone please help me with getting the access point back up and running? I Appreciate the assistance.

[cainechorpennin]

Sorry - I should notate that I have an ICX 7150-C12P

[Imran_ruckus]

Hi @cainechorpennin 
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

Could you please let me know if this is a Lennar Home RUCKUS setup?

Please confirm.

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Imran_ruckus]

Hi @cainechorpennin 

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @cainechorpennin 

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community