we have a vscg controller for our customers. We need to change the dhcp server on one customer site. We added option 42 for ntp server. After that, the APs on the site go offline. After factory reset of the AP i signed in and set scg ip "public IP of our controller" and reboot this guy. But it didn`t appear in our controller. On vscg the NAT IP is set and ports are forwared to vscg.
Actually it looks like this: rkscli: get scg
------ SCG Information ------ SCG Service is enabled. AP is not managed by SCG. State: DISCONNECTED Server List: -public ip of vscg- No SSH tunnel exists Failover List: Not found Failover Max Retry: 2 DHCP Opt43 Code: 6 Server List from DHCP (Opt43/Opt52): Not found SCG default URL: RuckusController SCG config|heartbeat intervals: 300|30 SCG gwloss|serverloss timeouts: 1800|7200 ----------------------------- OK