RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
06-28-2023 10:03 AM
Hi,
I have 4 R500 AP wich were connected not so long ago in my company.
All of them had been disconnected the same day on the same site wether other R500 are still functionnal.
My network hasn't changed.
when i got connected to the AP and "get scg" command i've got :
"SCG Service is enabled.
AP is managed by SCG.
AP is not registered in SCG.
State: DISCONNECTED
SCI is disabled.
Server List: <mySCGipAddress>
No SSH tunnel exists
Failover List: <mySCGipAddress>
Failover Max Retry: 2
DHCP Opt43 Code: 6
Server List from DHCP (Opt43/Opt52): Not found
SCG default URL: RuckusController
SCG config|heartbeat|mesh status|status intervals: 300|30|300|900
SCG gwloss|serverloss timeouts: 1800|7200
I don't understand why "AP is not registered in SCG." and i don't know why it doesn't work as i can ping my scg, no firewall rule has changed..
Any help would be wonderful.
