7982's and HP 5406zl

[brandon_mancheg]

Anyone encounter any issues when uplinking a Ruckus 7982 to a PoE enabled 5406zl Copper module. There is plenty of power availabe but all I get in the logs is the following:

I 09/06/08 22:12:17 00565 ports: port A11 PD Removed.
I 09/06/08 22:12:03 00561 ports: port A11 Applying Power to PD.
I 09/06/08 22:12:03 00560 ports: port A11 PD Detected.
I 09/06/08 22:12:00 00565 ports: port A11 PD Removed.
I 09/06/08 22:11:38 00561 ports: port A11 Applying Power to PD.
I 09/06/08 22:11:38 00560 ports: port A11 PD Detected.
I 09/06/08 22:11:34 00565 ports: port A11 PD Removed.
I 09/06/08 22:11:16 00561 ports: port A11 Applying Power to PD.
I 09/06/08 22:11:16 00560 ports: port A11 PD Detected.

HP FW: K.14.51m
Module: ProCurve J8702A 24p Gig-T zl Module

AP FW: 9.4.0.0
ZD FW: 9.6.0.0

[hensley_culmer]

I have a 2910, 2610 and 5406 switch that I tried with all of these and still have the same issue.

I have not mounted in the ceiling as yet due to this issue so I just have them where I can access AC power until I can figure if it's a switch firmware issue or issue with the AP's.

I am not using a injector just a standard AC adapter that I found that fits.

If you have HP switches that these devices work on can you share what firware you are using on both switches and AP's please?

[keith_redfield]

Please go ahead and open a support case so that we can get to the bottom of the underlying issue. You shouldn't settle for a workaround as a power-failure would put you back in a power-down situation.

https://support.ruckuswireless.com/co...

Regards,

-Keith

[rahul_koul]

Brandon,

Could you please provide me with your contact number to discuss about this issue. I called on a number in our Database but was unable to reach you. You can email me your contact number at rahul.koul@ruckuswireless.com

[jake_hedstrom]

I'm experiencing the same issue with a 5412zl series switch. Tried a PoE injector as a work around to eliminate switch firmware issues and still no joy.

[brandon_mancheg]

All,

Just an update, after leaving the APs connected to the switch, it finally powers them up after 4 minutes. Not sure how long you have attempted to leave them on there. Some 7982's power right up, and some don't. Grabbing serial information of the ones that took 4 minutes.