CommScope RUCKUS Community Forums

mohamed_sayad · 07-12-2024

Hi,We are using VSZ - Essential 3.6.1.0.227 and about a week ago it is no longer showing the correct details of the access points, mesh role of external APs T310D is showing as Disabled instead of RAP for hardwired and MAP for meshed APs, although th...

mohamed_sayad · 12-19-2019

I have one of T310D APs on samrt zone controller keeps going on/off for the last 2 days, when I check the event log, it shows heartbeat lost and AP updates, is that normal?here is an example of the logs2019/12/19 15:10:00314AP heartbeat lostInformati...

mohamed_sayad · 09-24-2019

AP t310d no light on Air, 2.4 G and 5 G.the problem started after performing factory reset on the AP. The AP is on the proper WLAN group and the WLAN service is enabled for 2.4 Ghz and 5 Ghz. The AP is on smart zone 3.6.1.Originally, when the AP was ...

mohamed_sayad · 07-20-2024

Hi Ambika,The problem was with some security ports we closed, we had to whitelist them with some static IPs. Now, everything is back to normal.thank you.

mohamed_sayad · 07-13-2024

Hi Ambika,Yes I already tired in another browser, the same issue, it is not a browser related issue:Yes, the issue is seen il all 68 APs.

mohamed_sayad · 12-20-2019

Hi Snjay,The link https://support.ruckuswireless.com/articles/000001658 does not work .Well, the AP is meshed and is getting the IP through DHCP.

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VSZ - Essential 3.6.1.0.227

AP T310D keeps going on/off for the last 2 days due to updates.

Virtual smart zone - AP not advertising wireless

Re: VSZ - Essential 3.6.1.0.227

Re: VSZ - Essential 3.6.1.0.227

Re: AP T310D keeps going on/off for the last 2 days due to updates.