CommScope RUCKUS Community Forums

diana_michelle_ · 08-21-2019

Greetings, people!As the title says, I'm having an issue connecting an R300 AP to our ZD3050. I've used the following methods in configuring Ruckus access points, and they've worked well with our R500 and R310 acquisitions (meaning they were able to ...

diana_michelle_ · 08-30-2019

We still have support from our current supplier, yes. But I can say that it's not about them not keeping us up to date.  If there is a way other than downgrading the firmware version, I'll happily look into it, though.

diana_michelle_ · 08-23-2019

I've been checking the All Events tab in our ZD (that's where we found out the country code error last time). I'll give it another go next week and check other log output (for additional documentation on our side). I have a question, though: there's ...

diana_michelle_ · 08-21-2019

Yes, we do have the watchdog support on our ZD, though I have to consult the downgrade with our head first. I've also just checked the release notes for 10.1.2.0.251: at least this version supports the APs that we do have currently deployed.Thank you...

diana_michelle_ · 08-21-2019

This helps a ton. I did not consider ZD's firmware version to be a possible cause for this. We've just recently upgraded from version 9, though, so I am unsure if we'd go downgrade again.Thanks so much for the quick reply, though! Very much appreciat...

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