CommScope RUCKUS Community Forums

elec_travis · 12-13-2018

I have a property I just had to reset the ZD 1200 on. 24 of the APS came in and worked fine. 24 others had the cloud based firmware on them and wont talk to the ZD. I upgraded the FW to the Correct 104 version. That got me 10 more aps into the ZD. I ...

elec_travis · 12-14-2018

Thanks for the reply Anusha. The ap does get the FW for the ZD installed on it I can even see that the ap thinks its associated to the ZD. It just wont finish getting the config pushed to it. This is happening on 10 aps. Could there be something corr...

elec_travis · 12-14-2018

Hello Darrel,I used the cli set factory is there any difference between the "-" and no "-" ?

elec_travis · 12-13-2018

Thanks again.I wont be back onsite to try a full hadware reset till next week. I have tried the reset from the cli along with re-uploading the FW to the AP. if that still does not work what would be another step?Elec

elec_travis · 12-13-2018

Hello Darrel, The FW on the ZD is 10.1.1.0 build 42. I started the APS off on Zoneflex 104.0.0.1347 software. After they connect to the ZD they download the 10.1.1.0 software and installs correctly. This process worked correctly for 10 out of 20 of t...

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Error on ZD 1200 and r500 aps not joining.

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