I have Ruckus R320 in a Lennar home that stopped working. I have taken it down and the socket where the cable plugs in looks burned. I tried to enter an email to Ruckus and the system says the serial number does not exist. I have checked and re-e...
This message looks like I am responsible for returning the defective unit. I tried a chat inquiry but only got automated messages. Should I wait for the new unit and shipping instructions, or ship mine in now? Hello Team,Hope everyone are doing goo...
I think it is you who does not understand the process. The chat message said they would not send the replacement until they receive my defective unit. The chat person never mentioned that Ruckus would be responsible for shipping or packaging.This e...
