CommScope RUCKUS Community Forums

Boggart · 04-21-2023

Hello,I was asked by support to post a message here to get authorization/confirmation for an RMA on an ICX 7150-C12P switch.When plugged in, all LED's on the front light up as both green and amber at the same time, and more dim than they normally wou...

Boggart · 04-24-2023

Okay, I have done as you asked. I configured the network port on the laptop to IP 192.168.0.2/255.255.255.0/192.168.0.2, but there was no change in the serial port responding to PuTTY.Here is a screenshot showing that I am using the same COM port in...

Boggart · 04-24-2023

I assure you that I have selected the correct COM port. The USB-C port on the 7150-C12P internally uses a CP210x USB to UART bridge, and this is the COM port that I have selected.The "Intel Active Management Technology - SOL" port that you highlight...

Boggart · 04-24-2023

Okay, I have gone through the steps given as far as I can, but as I noted earlier, the serial port does not produce any output on boot, nor does it accept any keyboard input. This makes recovery through the bootloader impossible for me.Below is a pa...

Boggart · 04-21-2023

Okay, with step one, I did the following...1. Unplugged the 7150-C12P.2. Pressed a paper clip into the Reset hole (hearing the audible button click).3. Plugged in the 7150-C12P.4. Observed no change in the lights on the front. They are still Green/A...

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ICX 7150-C12P does not respond, RMA?

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