Thanks for your reply. I'm afraid I do not have the expertise to make it happen. Would you mind sharing your ticket number hoping that if I refer my new ticket to yours they'll figure it out easier.
Hi, I run into the exact same problem here. You mentioned that the tech helped boot into switch mode and everything is fine. Is this something I can do myself or it has to be done by a tech? If it is the former, do you happen to have an instruction?
