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DPSK for guest wifi

by ebi in RUCKUS Cloud
‎02-10-2023 08:47 AM
‎02-10-2023 08:47 AM
hello, I'd like to use DPSK for a guest wifi on the cloud controller; I cannot import a csv with the accounts, as it always tell me "Upload failed:" here a minimal file failing the upload: #Usern...

Servers, Domains and Ports, for comunicate to Clou...

by MauC001 in RUCKUS Cloud
‎02-14-2023 06:33 AM
‎02-14-2023 06:33 AM
Hello! I would like to know what are the domains, ports, or servers against which the APs (R720 and R710) are synchronized when they have management from the Cloud? I need that information to crea...

Stack unit order

by NathanJ in RUCKUS Cloud
‎07-18-2022 05:48 AM
‎07-18-2022 05:48 AM
Is there a way to change the display order for stacked switches? I just created my first stack, and for some reason the units are displayed top to bottom 3 (Member), 1 (Active), 2 (Standby). This cou...

Ruckus R500 not converting to cloud

by johan_castro_a in RUCKUS Cloud
‎03-15-2022 11:14 AM
‎03-15-2022 11:14 AM
I have a couple of R500 that are not going to the cloud. I removed them from my ZD, factory reset them, added serial numbers into the cloud portal, software version is the solo 110.0.0.0.2005. I have...

no clients from 0 to 8 am all days...so weird?!

by BIDAOSISTEMAS in RUCKUS Cloud
‎03-25-2022 12:16 PM
‎03-25-2022 12:16 PM
HI, it's so weird all days there are no clients from 0 to 8 AM. is it possible this setup in Ruckus cloud?? where can I manage this setup??    

change cloud us region to cloud eu

by helpdesk_bewan in RUCKUS Cloud
‎04-29-2021 05:12 AM
‎04-29-2021 05:12 AM
how to change a existing account in Cloud us to Cloud eu

Setup 802.1x on WiFi network using Ruckus Cloud

by david_levine in RUCKUS Cloud
‎05-05-2021 10:06 AM
‎05-05-2021 10:06 AM
Hi all, I am trying to get 802.1x working on our ICX switches and on our WiFi.  All switches and APs / WiFi networks are managed in Ruckus Cloud. I have configured a test wireless network ...

Making a CoA Disconnect Request to the Cloud Manag...

by ali_talha_cevik in RUCKUS Cloud
‎11-18-2021 11:12 PM
2 Kudos
‎11-18-2021 11:12 PM
2 Kudos
Hi everyone, I am looking for to make a Coa disconnect request to a cloud managed AP. Unfortunately I found nothing for CoA in cloud related documents. Is it possible? Thank you.

API-KEY ( Ruckus Cloud )

by seha_artuc in RUCKUS Cloud
‎12-30-2021 10:21 PM
‎12-30-2021 10:21 PM
When will API-KEY expire  and where do we use API-KEY ? 

Multi tenancy in Ruckus Cloud

by revantha_udugam in RUCKUS Cloud
‎01-10-2022 01:21 PM
‎01-10-2022 01:21 PM
Hi, I have 40 R650's to be deployed across 5 sites, and each site has a network admin. Is there a possibility to provide some sort of a multi tenancy option with Ruckus cloud where by each sit...
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