zoneflex 7055 hard and soft reset button not working

[enormus_hexx]

I have a problem regarding in resetting the zoneflex 7055, I've been trying to reset it in hard and soft button but it doesn't work, I also check it in command prompt and in the browser to check but nothing happens. can anyone help me on this situation. Thanks

[enormus_hexx]

By the way the zone director doesn't detect the ip address given by the 7055

[michael_brado]

You may find the hard reset/soft reset buttons on the side of the 7055 model AP
are mis-labeled... Pressing hard reset for 8 seconds will only reboot the AP, not
factory default it!

If you encounter this issue, please use the 'soft' reset button instead... sorry. The
ER-1003 filed for this problem should have it resolved in latest 9.7 and later
firmware.