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lost contact with ap

tommy_thomsen_7
New Contributor
yeah as the title says, you can see the picture below. After i recived the message , aps are refusing to connect with the zonedirector 😕Image_ images_messages_5f91c3dd135b77e2478baea9_d575da1e57d1a08c2d48d9ac92667057_RackMultipart2015111126015ym82-ba392933-6b22-45b3-ba9e-1e30a657727c-1882016704.JPG1447241946Image_ images_messages_5f91c3dd135b77e2478baea9_6f6d43c60cf31537cadf35677984a116_RackMultipart201511114545q69jy-c819cf47-a603-4e42-a5ed-f5ad0a34753a-504317989.JPG1447241955 
4 REPLIES 4

michael_brado
Esteemed Contributor II
I see Heartbeats lost, then lost contact with AP.  Investigate network connectivity between ZD to/from APs.

seanmuir
Contributor III
Is it a centralised or distributed network, if its centralised with remote AP, you may want to check you MTU.

I would set the MTU for AP communication to 1250 for remote AP.

tommy_thomsen_7
New Contributor
thank for you help guys, after investigation of network connectivity between zd to aps, i got nothing. But the strange thing happened, all aps auto reconnected after 3 hours down time. And stays stable afterwards.

monnat_systems
Valued Contributor II
tommy

i think latency needed (less than 100ms for remote ap connection) got improved.
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